DirecTV Reviews and Complaints

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DirecTV Television Reviews
Direct TV

Name: DirectTV

Description: DirecTV (stylized as DIRECTV) is an American direct broadcast satellite service provider and is a subsidiary of AT&T. Its satellite service DirecTSV provides television and audio services to subscribers through satellite transmissions. Subscribers have access to hundreds of channels, so its competitors are cable television service and other satellite-based services. DirecTV does not provide true broadband Wireless Internet Access... yet. With AT&T deploying 5G, expect that to change soon.

  • Reliability of Service - 74%
    74%
  • Quality of Service - 72%
    72%
  • Picture Quality - No Internet Available - 75%
    75%
  • Frequency of Outages - Lower Rating means More Outages - 80%
    80%
  • TV Cost per Month - Lower Rating Means More Expensive - 50%
    50%
  • Hidden Charges - Lower Rating means more hidden charges - 50%
    50%
  • Customer Service - 64%
    64%
  • How Likely Are You to Recommend AT&T DirecTV? - 78%
    78%
  • Programming - 80%
    80%
  • Overall Satisfaction - 78%
    78%
70%

AT&T DirecTV Outage Resources and Overall User Rating :

AT&T DirectTV Outage Map

Current DirecTV Issues

DirectTV Weather Issues and Alerts

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Pros

The DirecTV or AT&T trademarks displayed on this website, such as DIRECTV, the DIRECTV logo and design, AT&T, AT&T DIRECTV logo and design, are registered trademarks and/or service marks of DIRECTV, AT&T or their subsidiaries. Other trademarks appearing on this website or linked to or from this website are the property of their respective owners.

Cons

Filing an Informal Complaint with the FCC
Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.

User Review
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    Reliability of Service
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    Quality of Service
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    Picture Quality - No Internet Available
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    Frequency of Outages - Lower Rating means More Outages
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    TV Cost per Month - Lower Rating Means More Expensive
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    Hidden Charges - Lower Rating means more hidden charges
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    Customer Service
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    How Likely Are You to Recommend AT&T DirecTV?
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    Programming
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    Overall Satisfaction
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User Review
  • Sending
    Reliability of Service
  • Sending
    Quality of Service
  • Sending
    Picture Quality - No Internet Available
  • Sending
    Frequency of Outages - Lower Rating means More Outages
  • Sending
    TV Cost per Month - Lower Rating Means More Expensive
  • Sending
    Hidden Charges - Lower Rating means more hidden charges
  • Sending
    Customer Service
  • Sending
    How Likely Are You to Recommend AT&T DirecTV?
  • Sending
    Programming
  • Sending
    Overall Satisfaction