Verizon Fios Reviews and Complaints

Review Verizon Fios TV and Internet now!

Rate them on Network Quality, Speed, Reliability, Price, Outages and more.

Verizon Fios Internet and Television Reviews
Verizon Fios Reviews and Complaints

Name: Fios

Description: Verizon Fios, also marketed as Fios by Verizon, is a bundled Internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in nine U.S. states. The name, Fios, is an acronym for Fiber Optic Service

  • Reliability of Service - 80%
    80%
  • Quality of Service - 80%
    80%
  • Speed - 71.6%
    72%
  • Frequency of Outages - Lower Rating means More Outages - 71.6%
    72%
  • TV Cost per Month - Lower Rating Means More Expensive - 74.6%
    75%
  • Internet Cost per Month - Lower Rating Means More Expensive - 74.6%
    75%
  • Hidden Charges - Lower Rating means more hidden charges - 74.6%
    75%
  • Customer Service - 68%
    68%
  • How Likely Are You to Recommend Verizon Fios? - 68%
    68%
  • Overall Satisfaction - 68%
    68%
75%

Verizon Fios Outage Resources and Overall User Rating :

Verizon Fios Outage Map

Current Verizon Fios Issues

Verizon Fios Weather Issues and Alerts

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Pros

The Verizon and Fios trademarks displayed on this website, such as Verizon, Fios, the Fios logo and design, FIOS, the Verizon logo and design, are registered trademarks and/or service marks of Verizon, FIOS, or their subsidiaries. Other trademarks appearing on this website or linked to or from this website are the property of their respective owners.

Cons

Filing an Informal Complaint with the FCC
Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.

User Review
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    Reliability of Service
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    Quality of Service
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    Speed
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    Frequency of Outages - Lower Rating means More Outages
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    TV Cost per Month - Lower Rating Means More Expensive
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    Internet Cost per Month - Lower Rating Means More Expensive
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    Hidden Charges - Lower Rating means more hidden charges
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    Customer Service
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    How Likely Are You to Recommend Verizon Fios?
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    Overall Satisfaction
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User Review
  • Sending
    Reliability of Service
  • Sending
    Quality of Service
  • Sending
    Speed
  • Sending
    Frequency of Outages - Lower Rating means More Outages
  • Sending
    TV Cost per Month - Lower Rating Means More Expensive
  • Sending
    Internet Cost per Month - Lower Rating Means More Expensive
  • Sending
    Hidden Charges - Lower Rating means more hidden charges
  • Sending
    Customer Service
  • Sending
    How Likely Are You to Recommend Verizon Fios?
  • Sending
    Overall Satisfaction