Frontier Reviews and Complaints

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Frontier Internet and Television Reviews
Frontier Internet and TV

Name: Frontier

Description: Frontier Communications Corporation is a leading provider of internet, TV, and phone services to business and residential customer with 22,000 employees in 29 states. They serve many rural areas of the United States and use DSL/Fiber Optics instead of cable.

  • Reliability of Service - 47%
    47%
  • Quality of Service - 40%
    40%
  • Speed - 7.6%
    8%
  • Frequency of Outages - Lower Rating means More Outages - 42%
    42%
  • TV Cost per Month - Lower Rating Means More Expensive - 80%
    80%
  • Internet Cost per Month - Lower Rating Means More Expensive - 75%
    75%
  • Hidden Charges - Lower Rating means more hidden charges - 75%
    75%
  • Customer Service - 56%
    56%
  • How Likely Are You to Recommend Frontier? - 56%
    56%
  • Overall Customer Satisfaction - 56%
    56%
54%

Frontier Communications Outage Resources and Overall User Rating :

Frontier Outage Map

Current Frontier Issues

Frontier Weather Issues and Alerts

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Pros

The Frontier trademarks displayed on this website, such as FRONTIER, the FRONTIER logo and design, Frontier Communications, the Frontier FIOS logo and design, are registered trademarks and/or service marks of Frontier Communications. Frontier, or their subsidiaries. Other trademarks appearing on this website or linked to or from this website are the property of their respective owners.

Cons

Filing an Informal Complaint with the FCC
Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.

User Review
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    Reliability of Service
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    Quality of Service
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    Speed
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    Frequency of Outages - Lower Rating means More Outages
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    TV Cost per Month - Lower Rating Means More Expensive
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    Internet Cost per Month - Lower Rating Means More Expensive
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    Hidden Charges - Lower Rating means more hidden charges
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    Customer Service
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    How Likely Are You to Recommend Frontier?
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    Overall Customer Satisfaction
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User Review
  • Sending
    Reliability of Service
  • Sending
    Quality of Service
  • Sending
    Speed
  • Sending
    Frequency of Outages - Lower Rating means More Outages
  • Sending
    TV Cost per Month - Lower Rating Means More Expensive
  • Sending
    Internet Cost per Month - Lower Rating Means More Expensive
  • Sending
    Hidden Charges - Lower Rating means more hidden charges
  • Sending
    Customer Service
  • Sending
    How Likely Are You to Recommend Frontier?
  • Sending
    Overall Customer Satisfaction