Below are the results of our visitors rating their Internet and Cable TV Service Providers.

Listed in Alphabetical order:

ProductFeaturesOverallPriceBuy Now
Charter Spectrum Reviews
32%

Spectrum (Charter) Reviews and Complaints

  • Reliability of Service - 40%
    40%
  • Quality of Service - 40%
    40%
  • Speed - 44.2%
    44%
  • Frequency of Outages - Lower Rating means More Outages - 40%
    40%
  • TV Cost per Month - Lower Rating Means More Expensive - 59%
    59%
  • Internet Cost per Month - Lower Rating Means More Expensive - 59%
    59%
  • Hidden Charges - Lower Rating means more hidden charges - 59%
    59%
  • Customer Service - 58%
    58%
  • How Likely are you to Recommend Spectrum? - 58%
    58%
  • Overall Satisfaction - 58%
    58%
32%
Comcast xfinity Logo
62%

Comcast Xfinity Reviews and Complaints

  • Reliability of Service - 60%
    60%
  • Quality of Service - 60%
    60%
  • Speed - 48.2%
    48%
  • Frequency of Outages - Lower Rating means More Outages - 50%
    50%
  • TV Cost per Month - Lower Rating Means More Expensive - 57.2%
    57%
  • Internet Cost per Month - Lower Rating Means More Expensive - 57.2%
    57%
  • Hidden Charges - Lower Rating means more hidden charges - 57.2%
    57%
  • Customer Service - 57%
    57%
  • How Likely Are You to Recommend Xfinity? - 57%
    57%
  • Overall Satisfication - 57%
    57%
62%
Frontier Internet and TV
44%

Frontier Reviews and Complaints

  • Reliability of Service - 47%
    47%
  • Quality of Service - 40%
    40%
  • Speed - 7.6%
    8%
  • Frequency of Outages - Lower Rating means More Outages - 42%
    42%
  • TV Cost per Month - Lower Rating Means More Expensive - 80%
    80%
  • Internet Cost per Month - Lower Rating Means More Expensive - 75%
    75%
  • Hidden Charges - Lower Rating means more hidden charges - 75%
    75%
  • Customer Service - 56%
    56%
  • How Likely Are You to Recommend Frontier? - 56%
    56%
  • Overall Customer Satisfaction - 56%
    56%
44%
Verizon Fios Reviews and Complaints
84%

Verizon Fios Reviews and Complaints

  • Reliability of Service - 80%
    80%
  • Quality of Service - 80%
    80%
  • Speed - 71.6%
    72%
  • Frequency of Outages - Lower Rating means More Outages - 71.6%
    72%
  • TV Cost per Month - Lower Rating Means More Expensive - 74.6%
    75%
  • Internet Cost per Month - Lower Rating Means More Expensive - 74.6%
    75%
  • Hidden Charges - Lower Rating means more hidden charges - 74.6%
    75%
  • Customer Service - 68%
    68%
  • How Likely Are You to Recommend Verizon Fios? - 68%
    68%
  • Overall Satisfaction - 68%
    68%
84%
Direct TV
82%

DirecTV Reviews and Complaints

  • Reliability of Service - 74%
    74%
  • Quality of Service - 72%
    72%
  • Picture Quality - No Internet Available - 75%
    75%
  • Frequency of Outages - Lower Rating means More Outages - 80%
    80%
  • TV Cost per Month - Lower Rating Means More Expensive - 50%
    50%
  • Hidden Charges - Lower Rating means more hidden charges - 50%
    50%
  • Customer Service - 64%
    64%
  • How Likely Are You to Recommend AT&T DirecTV? - 78%
    78%
  • Programming - 80%
    80%
  • Overall Satisfaction - 78%
    78%
82%
Optimum Logo
58%

Optimum Reviews and Complaints

  • Reliability of Service - 70%
    70%
  • Quality of Service - 70%
    70%
  • Speed - 51.3%
    51%
  • Frequency of Outages - Lower Rating means More Outages - 75%
    75%
  • TV Cost per Month - Lower Rating Means More Expensive - 75%
    75%
  • Hidden Charges - Lower Rating means more hidden charges - 50%
    50%
  • Customer Service - 62%
    62%
  • How Likely Are You to Recommend Optimum - 69%
    69%
  • Overall Satisfaction - 70%
    70%
58%
DISH Large Logo
96%

Dish Network Reviews and Complaints

  • Reliability of Service - 71%
    71%
  • Quality of Service - 72%
    72%
  • Picture Quality - No Internet Available - 73%
    73%
  • Frequency of Outages - Lower Rating means More Outages - 78%
    78%
  • TV Cost per Month - Lower Rating Means More Expensive - 67.2%
    67%
  • Hidden Charges - Lower Rating means more hidden charges - 67.2%
    67%
  • Customer Service - 75%
    75%
  • Programming - 80%
    80%
  • How Likely Are You to Recommend DISH - 81%
    81%
  • Overall Satisfaction - 81%
    81%
96%

Who is the Best Internet Service Provider?

The best internet service provider for you depends on the companies that are available in your area. Many Internet providers are regional monopolies and natural topography prevent providers from being available everywhere. That will limit your choice. However, with the deployment of 5G services by the Wireless Companies and the eventual launch of many Satellite based Providers, your choices could be dramatically different by 2020.

How We Chose the Best Internet Service Providers

Coverage: According to 3rd party Reports
30% of Americans don’t have any choice at all. Regional monopolies limit the options consumers have.

Speed
The minimum acceptable speed for broadband is at least 25 Mbps — the FCC’s benchmark for good internet speed.

Customer service
We use customer satisfaction ratings from the American Customer Satisfaction Index (ACSI) and J.D. Power to find out which companies had reputations for excellent customer service. The ACSI puts out a report every year using data from 70,000 customers detailing how happy they are with their service. Likewise, J.D. Power uses a nationwide survey to dictate customer satisfaction scores.

Sending
User Review
5 (3 votes)