Optimum Reviews and Complaints

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Rate them on Network Quality, Speed, Reliability, Price, Outages and more.

Optimum Television and Internet Reviews
Optimum Logo by Cablevision

Name: Optimum

Description: Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Optimum is owned by Cablevision.

  • Reliability of Service - 70%
    70%
  • Quality of Service - 70%
    70%
  • Speed - 51.3%
    51%
  • Frequency of Outages - Lower Rating means More Outages - 75%
    75%
  • TV Cost per Month - Lower Rating Means More Expensive - 75%
    75%
  • Hidden Charges - Lower Rating means more hidden charges - 50%
    50%
  • Customer Service - 62%
    62%
  • How Likely Are You to Recommend Optimum - 69%
    69%
  • Overall Satisfaction - 70%
    70%
67%

Optimum Outage Resources and Overall User Rating :

Optimum Outage Map

Current Optimum or Cablevision Issues

DISH Weather Issues and Alerts

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Pros

Optimum, Cablevision trademarks displayed on this website, such as Optimum, Cablevision logo and design, are registered trademarks and/or service marks of Cablevision, Altice and or their subsidiaries. Other trademarks appearing on this website or linked to or from this website are the property of their respective owners.

Cons

Filing an Informal Complaint with the FCC
Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.

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    Quality of Service
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    Speed
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    Frequency of Outages - Lower Rating means More Outages
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    TV Cost per Month - Lower Rating Means More Expensive
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    Hidden Charges - Lower Rating means more hidden charges
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    Customer Service
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    How Likely Are You to Recommend Optimum
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User Review
  • Sending
    Reliability of Service
  • Sending
    Quality of Service
  • Sending
    Speed
  • Sending
    Frequency of Outages - Lower Rating means More Outages
  • Sending
    TV Cost per Month - Lower Rating Means More Expensive
  • Sending
    Hidden Charges - Lower Rating means more hidden charges
  • Sending
    Customer Service
  • Sending
    How Likely Are You to Recommend Optimum
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    Overall Satisfaction